Privacy policy

Goldfinch Grillz (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.goldfinchgrillz.com and make purchases from us.

Information We Collect

Personal Information: Name, email, phone, billing/shipping address, order history, payment details (securely processed, not stored by us).
Custom Order Information: Details submitted via our custom order form.
Technical Information: IP address, browser/device type, cookies, browsing behavior.

How We Use Information

To process and fulfill orders, send impression kits, and deliver finished Grillz.
To communicate with you about your orders, inquiries, or custom designs.
To improve services and website functionality.
To prevent fraud and comply with legal requirements.

Sharing of Information

We share your data only with:

Shopify (store platform)
Payment providers (Shopify Payments, PayPal)
Shipping carriers (for deliveries)
Legal authorities (if required)

We never sell or trade your data for marketing purposes.

Data Storage & Security

Hosted on Shopify’s secure servers.
Payments encrypted and processed by certified gateways.
Reasonable measures are taken, but no system is 100% secure.

Cookies & Tracking

We use cookies to:

Keep your cart active
Improve site experience
Track analytics (Google Analytics, Shopify)

You may disable cookies in your browser.

Your Rights (NZ & AU Customers)

You may request:

Access to your personal data
Corrections or updates
Deletion of your data (subject to legal obligations)
Opt out of marketing emails

Requests: orders@goldfinchgrillz.com

Data Retention

We keep your info as long as needed to fulfill orders, comply with laws, or resolve disputes.

Children’s Privacy

Our site is not intended for under-18s.

Changes

We may update this Privacy Policy and post the revised version here.

Contact Us

📧 orders@goldfinchgrillz.com

📍 Christchurch, New Zealand